Session details for the 2020 Many Faces Conference are not yet available. Please check back in August for the 2020 Agenda At-A-Glance and Program Brochure.

Details on breakout sessions and other conference content can be found here:



Dr. Archelle Georgiou

Thursday Keynote

Who CARES about Empowering Patients to be Active Participants in the Healthcare System

In this age of patient autonomy, there is good evidence to show that a partnership between patients and providers, rather than a paternalistic relationship, can improve the quality and safety of care, patient health outcomes, and patient experience. However, despite the democracy of health information and technology tools at our fingertips, Americans are typically passive participants and infrequently advocate for themselves when making medical care decisions. Dr. Georgiou’s presentation will explore the cultural underpinnings of this dynamic and then introduce the audience to a practical, actionable roadmap that healthcare professionals and patients can use to empower patients to have a voice in their care.

Brian Lansing

Friday Keynote

Finding Common Ground Across Generations

Brian Lansing, generations expert, will speak to the “pain points” we may experience in a multi-generational workplace. From the Boomers to Gen Z, each generation has a different way of communicating, approaching work, and feeling heard. Brian will provide take-home tips for how to work together across these differences. As a former Emcee of the Minnesota Timberwolves, Brian brings a dynamic, interactive, and inspirational keynote experience with a positive message.

Sponsor the Closing Keynote!

Daphne Willis

Friday Plenary – Close of Conference

Hope and Inspiration in Addiction Recovery 

Daphne is a musician, singer, songwriter, and recovery advocate for those with substance use disorders and their families. She has a critical message to relay to others when she speaks and performs to audiences nationwide. Daphne openly shares not only her music, but speaks about her own journey with addiction and mental health. Classifying Daphne Willis in musical terms is no easy task, with infectious melodies delivered with lyrical precision and honesty, the songs and performances of Daphne Willis are sincere, compelling, and relevant. You will not want to miss this!

Sponsor the Closing Plenary!